Privacy & Cookies Policy.

Contents
1. Types of data being processed / Links to other websites
2. Information about the processing of personal data
3. Use of cookies
4. Web beacons and pixels
5. Tracking and analysis
6. Re-targeting
7. Cookies which we use
8. Enabling and disabling cookies and similar technologies
9. Interaction with Social Media Networks
10. Your rights
11. Changes to the Privacy Policy
12. Contacting us

 

 

This website is operated by Geo. Pavlides Automotive Ltd  (“Opel”) as the controller and the hosting is done by our IT supplier General Motors Holdings LLC (Michigan, USA). The registered office of Geo. Pavlides Automotive Ltd is situated in Cyprus at Geo. Pavlides Automotive Ltd, 1, Fedras and Poleodomias Street, P.O. Box 21055, 1501 Nicosia.

 

Please read this policy carefully before using this website because it explains how we will process personal data and how we use cookies. Using this website indicates that you accept this policy.

 

1. Types of data being processed / Links to other websites

Opel cares about your privacy. We collect and process various types of personal data via this website. This includes:


• Information you provide to us when registering, requesting and using our services and our website, such as name, address, e-mail address, as well as image files uploaded by you as a user.
• Information that we need when you report a problem with our website.
• Information collected with cookies.

 

For further details, see section 2.

 

This website can also contain links to other Opel websites or to websites of our Opel partners, authorized workshops, other affiliated companies or social media websites. When you click on such a link to any of such other Opel or third party websites, please be aware that these websites have their own data privacy policies. Please check their privacy policies when using these websites.

 

This website can also contain iFrames with content of other Opel websites or of websites of third parties. Opel is not responsible for third-party content presented in iFrames. The information presented therein is the sole responsibility of those website owners. Opel has no control or responsibility for the content of independent websites and provides this external content to its visitors for their convenience. As a result, when you visit a page containing such content, you may be presented with cookies from these third party websites. Opel does not control the distribution of these cookies. Please check the third party's privacy policy for more information.

 

Please be informed that Opel cannot accept any responsibility or liability for third party websites.

2. Information about the processing of personal data

Your personal data will be processed to administrate and fulfil your requests and - when applicable - for individualized marketing and market research by us and by Opel Automobile GmbH (Bahnhofsplatz, 65423 Rüsselsheim am Main, Germany), as controllers as follows:

 

The data processing is based on Art. 6 (1) a) General Data Protection Regulation (GDPR) in case you provide your respective consent and/or on Art. 6 (1) b) GDPR in case of online requests.

 

We as controllers process your personal data as follows:

 

Data & Purpose(s)

1. Identification and contact details: Contact information: Gender, salutation*, first name*, last name*, street*, postcode, city, phone number, email address*.

  • To answer your request(s) – test drive request, request for a quote.

 

Depending on the nature of your request additional data may be required:

 

2. Model of interest information: model, body style, trim level, engine/transmission type.

  • To answer your Test Drive requests and those for a Quote .

 

The data elements marked with a * listed above in section 1-4 are mandatory and necessary to fulfil your request. You are therefore obliged to provide the data. In case you don’t provide the data we cannot fulfil your request.


Based on your user behaviour by browsing on our website, a pop-in might be shown to you offering a test drive, or a voucher for your model of interest. Please see Section 7 for detailed information regarding cookies.

 

Your personal data will be stored for the above-mentioned purposes for further three years after the last contact with Opel.

 

Recipients

We share your personal data for the below listed purposes with the following recipients:

 

Identification and contact details in relation to:

Model of interest information, Individual comments.

  • To answer customer requests, customer information, advertising.

 

Geo Pavlides Automotive Ltd, 1 Fedras & Poleodomias, 1037 Nicosia, Cyprus and Opel Automobile GmbH share your personal data with the respective engaged processors (suppliers of IT services, market research and marketing/advertising services) to support the administration of the named purposes.

 

In particular Geo Pavlides Automotive Ltd share your personal data with the following service providers:

- MRM McCann GmbH, Grosser Hasenpfad 44, 60598 Frankfurt, Germany.

- Cape IT Ltd, 20 25th March Str., Office 201, 2408 Engomi, Nicosia, Cyprus.



 

3. Use of cookies

This website, email messaging, online services, advertisements and interactive applications use “cookies” for optimizing our services.

 

• What is a “cookie”?

A “cookie” is a small file, typically of letters and numbers that we send to the cookie file of the browser on your computer’s hard disk by our web server. The main purpose of a cookie is to allow our web server to present the user with customized web pages that make the experience when visiting the Opel website more personal and better responding to the user’s individual needs.

Some cookies are important for the functionality of this Website and are automatically activated when visited by the users. Some cookies allow us to provide the user with services and functions that best suit their needs, and to tailor our service to them to ensure easy and fast operation of the website.


• What kind of cookies does this website use?
Geo Pavlides Automotive Ltd may use three types of cookies on this website:

Cookies are categorized as follows:
• Essential Cookies,
• Performance Cookies
• Persistent Cookies

 

Essential Cookies enable our users to navigate the website and use features. Without these Cookies, the requested services can not be provided, such as our Vehicle Configurator, Dealer Locator Function, or Request Forms.

 

We use Essential Cookies to:
• Ensure that the web page functions and the functions are executed correctly, and
• Allow you to save your selection in the Vehicle Configurator, and
• Allow you to plan the route to your nearest dealer in the Dealer Locator.

 

Performance Cookies
Performance cookies collect information on how users use our website. They help us to improve the functionality of our website, see which areas are of greater interest to our customers, and to learn more about the effectiveness of our advertising campaigns. All this helps us to offer our users the services and functions that best meet their needs.

We use Performance Cookies to:
• Create statistics on how our website is used,
• See how effective our advertising campaigns are, and;
• Review non-person-related user behaviour, and thus improve our website.
Some of the Performance cookies are provided by authorized third parties, but we do not allow cookies to be used for purposes other than those mentioned above.

 

So-called ‘Persistent Cookies‘ are stored on the user's computer or device in-between browser sessions. They are used to maintain settings or preferences and to improve the use of the website on the next visit. Some of these cookies are provided by authorized third parties.

 

We use ‚Persistent Cookies‘ to:
• Provide [insert local website name] offers that we think may be of interest to our users,
• Provide our media and advertising partners with information about your visit, so that they can offer targeted ads;
• Share information with partners who offer a service on our website. The information is only shared to provide a service, product or function (e.g., colour selection function in the vehicle configurator) and is not used for other purposes.

Some ‚Persistent Cookies‘ are provided by authorized third-parties, but we do not allow cookies to be used for purposes other than those mentioned above.

4. Web beacons and pixels

This website contains web beacons (also called: “pixel tags”). A web beacon is often a transparent graphic image, usually no larger than 1 pixel x 1 pixel, that is placed on a website or in an e-mail that is used to monitor the on-line behaviour of the user visiting the website or sending the e-mail. Web beacons are used by third-party technologies (on this website those of Adobe Analytics) to monitor the activity of the users to our website. It allows to track which computer accessed a certain website, when and from where (country/city level).

5. Tracking and Analysis

Opel uses for a continuous optimization of its marketing communication the analytical software “Adobe Analytics” of Adobe Inc. It allows for tracking on-line behaviour in terms of time, geographic location and usage of this website. This information is collected via tracking pixels and/or cookies. The information gained via tracking pixels and/or cookies is anonymous and will not be connected to personal data. All information that is necessary for this analysis is stored on servers of Adobe Systems Incorporated in London, United Kingdom. Opel does not share this information with any third party for its independent use. If you do not agree with the analyses, you can disagree here:
http://www.adobe.com/privacy/opt-out.html

 

6. Re-targeting

By using re-targeting cookies, we are able to make offers more interesting for our users. Re-targeting cookies are stored on the computer or on the device of the Internet user during browser sessions. They enable advertising of Opel products on partner and social media websites for users who have been interested in Opel products.

 

The insertion of these advertisements is completely anonymous based on a cookie technology. No personal data (such as IP address or similar) will be stored, nor will any user profiles be combined with your personal data.
Furthermore, no user-related data about you will be communicated to any partner or social media website. Advertising is also completely anonymous.

 

You have the option at any time to deactivate the use of re-targeting cookies by clicking on the following link: http://www.turn.com/privacy/opt-out-of-the-turn-platform

7. Cookies which we use

In this section, we will inform you about the cookies used on our website. If you do not agree to the setting of individual cookies, you can deactivate the respective cookie by clicking on the name of the cookie. If there are no direct links to deactivation for some cookies, you can restrict the use of cookies in your browser settings, see point 8.

 

These online ad tracking cookies will show you relevant online advertising based on what you have viewed and clicked, as well as pages of our website that you have visited.

Cookie: Adobe AudienceManager
Data collected via cookie: Visitor identification, ID synchronization, segmentation, modeling, reporting.
Purpose(s): error tracking, and testing to see if cookies can be set.

 

Cookie: Adobe SiteCatalyst
Data collected via cookie: uses cookies to differentiate requests from different browsers and to store helpful information that an application can use later. They may also be used to associate browsing information to customer records.
Purpose(s): To define new visitors, help analyze clickstream data, and track historical activity on the website, such as response to particular campaigns or the length of the sales cycle.

Cookie: JW Player
Data collected via cookie: The applied cookies collect the User’s IP address, browser type, Internet Service Provider, computer (or mobile device’s) operating system and mobile device identifiers. They also collect the URL of the page where our Platform tools are enabled, the referring URL, the version of the video player the Publisher is utilizing, when and how long the video was played, which advertising message(s) were inserted into the video, whether the video was played in full screen mode, and certain meta data about the video or the Publisher’s web page.
Purpose(s): This information is used: a) to help us ensure that the web content is deploying accurately, b) to help us, our Publishers and our Advertisers understand how the web content and advertising we deploy is being viewed by Users, and c) to help ensure that the advertising and videos are both appropriate and relevant to User interests.

 

Cookie: Signal
Data collected via cookie: certain information about the use of our client’s Data Sources when you visit or interact with those Data Sources (“Usage Data”).
Purpose(s): To count visitors to our website and to measure how the website is used.
Provider: https://www.signal.co/privacy-policy/
Opt-out: https://privacy.signal.co/opt-out.html

Cookie: YouTube
Data collected via cookie: no personal data collected.
Purpose(s):to monitor the performance of the activity of the web site.

Cookie: iPerceptions
Data collected via cookie: Cookies and session storage items may at times hold a generated unique number but never contain any personally identifiable information or sensible information such as passwords.
Purpose(s): Survey reasons

 

Technical information collected automatically through the use of cookies or similar technology, including the Internet Protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, information about your visit including the full Uniform Resource Locators (URL) clickstream to, through and from our websites (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers) and methods used to browse away from the page.

 

8. Enabling and disabling cookies and similar technologies

The 'Help' menu in the Internet browser's menu bar on your computer tells users:
• how to prevent the acceptance of new cookies in the browser;
• how to set the browser to notify them when they receive a new cookie;
• how to completely disable Cookies.

 

If Cookies are disabled then much of the content on www.opel.com.cy will also be disabled. To prevent this we recommend that Cookies are enabled.
There are many on-line publications on cookies in case you want to read more. See for example: http://www.allaboutcookies.org

9. Interaction with Social Media Networks

Customer care and assistance via Social Media



You may contact Geo Pavlides Automotive also via our Social Media Channels. E.g., if you send us a message or post something on our Social Media Channels, we may use the information in your message or post to follow-up with you on the issue you contacted us for via the Social Media Channel which you used. In order to give you the assistance you requested, we may ask you to provide via direct or private message further information such as details on the issue, name, email, VIN, phone, location (city/state) and/or make, model and year of the vehicle. The information you provide will not be used for direct marketing; market research for service and product improvement will only be carried out on bases of aggregated (anonymized) data.

Please note that you should not include any sensitive data (such as information on racial or ethnic origin, political opinions, religious or philosophical convictions, or health) into you post or message. Be aware that if you post something on a public Social Media Channel, anyone might be able to read it.

 

Links to Social Media / Social Media Plug ins.


Our web page includes links to social networks.
In order to protect your personal data while visiting our website we do not use social plugins. Instead HTML-links are embedded onto the website, enabling easy sharing onto social media platforms. Embedding the link prevents a direct connection with various social media network servers when opening a page from our website. When clicking on one of the buttons, a browser window opens and directs the user to the respective service provider website on which (after having logged in) for example, the “Like” or “Share” button can be used.

For more information on the purpose and scope of data processing and further use of your personal data by the provider and their websites as well as your rights and possible settings to protect your privacy, please refer to the data protection information of the respective service provider.

Facebook: http://www.facebook.com/policy.php

10. Your Rights

As data subject, you have the right of access, right to rectification, right to erasure (right to be forgotten), right to restriction of processing, right to data portability, right to object to processing of personal data concerning you which is based on Art. 6 (1) e) or f) GDPR or where the personal data are processed for direct marketing purposes in accordance with the applicable law.

 

Please note that your above-mentioned rights are restricted by law and must be fulfilled by us possibly only under certain conditions.
If you want to claim your above-mentioned rights please contact us via email: admin@gpa.com.cy or send us a letter to: Geo Pavlides Automotive Ltd, 1 Fedras & Poleodomias, 1037 Kaimakli, Nicosia, Cyprus.

 

Your personal data can be updated by us as the responsible controller at any time (e.g. change your address).

 

To exercise your right to lodge a complaint (Art. 77 GDPR) please contact Office of the Commissioner for Personal Data Protection, 1, Iasonos street 1082 Nicosia, http://www.dataprotection.gov.cy

 

Right to withdraw your consent

You have the right to withdraw your given consent at any time (for this please contact us via email admin@gpa.com.cy or give us a call 22581111). The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

 

11. Changes to the Privacy Policy

All future changes to our Privacy Policy will be posted on this website. You should therefore periodically review these for changes to our Privacy Policy.

12. Contacting us

Geo Pavlides Automotive Ltd, 1 Fedras & Poleodomias, 1037 Kaimakli, Nicosia, Cyprus, phone: 22581111, email: admin@gpa.com.cy

 

Version: March 2018
See our Legal Notice for the full company details.